Shipping & Returns
Lovefromjanet ships worldwide!
Shipping within Australia
Standard Shipping - $13 AUD
Express Shipping - $15 AUD
International Shipping
New Zealand - $16 AUD
USA/Rest of the World - $30 AUD
Refunds/Returns Policy
Shipping within Australia
Standard Shipping - $13 AUD
Express Shipping - $15 AUD
International Shipping
New Zealand - $16 AUD
USA/Rest of the World - $30 AUD
Refunds/Returns Policy
Thank you for shopping with LoveFromJanet. We want to ensure your shopping experience is as enjoyable as possible. Please take a moment to review our returns and refunds policy:
Refunds/Exchanges: We understand that sometimes, you may change your mind about a purchase. We can only provide a return for a store credit. Please contact us within 14 days of receiving your order here.
Sale Items: Please note that all sale items are final, and no returns or exchanges are accepted.
Faulty/Damaged Items: If you receive an order with faulty or damaged goods, please contact us at lovefromjanet6@gmail.com as soon as possible. We may request photographic evidence or other details regarding the faulty or damaged item. We reserve the right to determine if an item has a genuine fault or damage. If an item is deemed faulty, we will cover all return costs, including original shipping fees, and you will receive a full refund.
Cancellation of Orders: Before submitting your order, please double-check that all details, including your delivery address, are accurate. We have a strict no-cancellation policy. No cancellations or changes will be accepted. This policy also applies to pre-orders.
If you have any questions or need further assistance, please contact us at lovefromjanet6@gmail.com.
Refunds/Exchanges: We understand that sometimes, you may change your mind about a purchase. We can only provide a return for a store credit. Please contact us within 14 days of receiving your order here.
Sale Items: Please note that all sale items are final, and no returns or exchanges are accepted.
Faulty/Damaged Items: If you receive an order with faulty or damaged goods, please contact us at lovefromjanet6@gmail.com as soon as possible. We may request photographic evidence or other details regarding the faulty or damaged item. We reserve the right to determine if an item has a genuine fault or damage. If an item is deemed faulty, we will cover all return costs, including original shipping fees, and you will receive a full refund.
Cancellation of Orders: Before submitting your order, please double-check that all details, including your delivery address, are accurate. We have a strict no-cancellation policy. No cancellations or changes will be accepted. This policy also applies to pre-orders.
If you have any questions or need further assistance, please contact us at lovefromjanet6@gmail.com.
We're here to help make your LoveFromJanet shopping experience as smooth as possible.